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Job description

Looking for a candidate with responsibilities:
- Ad Hoc duties as required
- Answering calls
- Help customers with policies, procedures and services
- Proceeding customer orders and cancellations
- React on inquiries via email
- Data entry

Example of Cover Letter Answer for Customer Service Representative


I'll be very pleased to work with you as a Customer Service Rep. 

I have 2 years of experience working as a customer support agent for a local fabric producing firm and I've worked online in the same capacity for over 5 years now. 

I enjoy interacting with customers and helping them find exactly what they're looking for. 

I'm also experienced with helping customers troubleshoot should they have difficulties using clients' websites and applications. 

I understand that customers are indeed very important to businesses and I treat any customer who comes through on the phone that way. 

Over the years, I have interacted with customers on the phone, email and live chat. 

I'm positive that my experience with supporting customers will make me really useful for your service. 

Besides my experience with customers, I'm an excellent communicator, a hard worker and a go-getter. 

Irrespective of what medium I communicate with customers through, I can make a large percentage of them commit to a sale. 

This is something I love and enjoy doing. 

I'll be so glad if you give me the opportunity to show you exactly how I can be useful to your organization. 

I promise the best support for your customers if I'm given this job. 

I look forward to reading from you soon.

Thank you.

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